Returns & Exchanges
At Furniture Warehouse, we want you to love your home, which is why we offer a 30-day return window for most furniture items in their original condition. If your new piece isn't the perfect fit, our streamlined process ensures a hassle-free exchange or refund.
Initiate Your Request
Log into your account portal or contact our support team with your order number to start the return process and receive your Return Authorization.
Prepare for Pickup
Disassemble the item if necessary and place it back in its original packaging to ensure it is protected during transit back to our facility.
Schedule Collection
Our specialized furniture couriers will contact you within 48 hours to arrange a convenient time for curbside or in-home pickup of the return items.
Inspection and Refund
Once our warehouse team inspects the item for quality assurance, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing